Ace Inn Matsumoto
O que os Hóspedes Dizem
Location, breakfast
Polapan
novembro de 2024
Every facility is good, only room is quite small but all everything thing you need is in the room.
Ang
maio de 2024
Location is very good, opposite the bus station and beside the JR station.
Chalermwan
outubro de 2024
Nice beds and bathroom, clean.
Bethany
abril de 2024
Staff were some of the most helpful staff I have encountered, at least in the month that I had stayed in Japan (by the time I left Matsumoto). I had a bit of an issue with Japan Post and staff was kind enough to let me use their front desk phone for about half an hour while I tried to resolve the issue. (the issue was, in the end, resolved) When I felt a little sick after my 3rd night, cleaning staff were very much understanding and gave me time to recover. Everything, and I mean EVERYTHING, has been retrofitted from seven years ago (2016). Carpet on the walls in the elevator? Nope, gone. Airconditioning units in the rooms? Still nothing (built into the wall), but the aircon actually works. Keys? Nope, key cards! Ario across the street? Nah, that's Alpico Plaza right now (since 2017) and the only good thing about it is the Bookoff Bazaar. Food Court was changed as well, since it no longer has small restaurants or snack bars. Back to the hotel: they changed the restaurant and the food offered during breakfast. I went to my old floor, 4th floor, checked out the vending machine room and found that they fixed the door. It no longer slams shut like it did 7 years ago. Cleanliness? Nothing to complain about. Comfort? My last night, I opted for the whole "take a free shuttle bus to a hotel they have a deal with and take a soak in the hot springs there". It's not a hot springs per se, but the baths are nice and hot. Too hot, even. 40.5 lukewarm?
Tristan
junho de 2023
The location is superb! It is just beside the train station and right in front of the bus terminal. Their check-in process was great, too. It was done in a machine and we were able to check-in really fast with all the information we needed printed in a small receipt.
Charlotte
novembro de 2024
The location close to JR Matsumoto and be easily found. Walk from the front of the Train station and you see the hotel in your right handed side The hotel is very clean Staffs are very nice The hotel provides beverages for the guest during 15-24.00
Patama
maio de 2023
Great location. Very clean and neat room. Very quiet. Comfortable bed. Good breakfast, plus you can get free hot drinks from a machine in the lobby.
Agnes
novembro de 2023
- Location 50m away from the train station, across the road from the bus station. - comfy and clean room - heater + humidifer - breakfast included (i didnt get to try it as i was leaving very early) - plug near bed - great value
Paul
março de 2023
Very affordable hotel located 2 min walk from the train station, just perfect for our one night stay in Matsumoto. The castle is just 15 min stroll from the hotel. The hotel offers breakfast included in the room price, which was a very nice surprise and kind of unexpected. More than any of the positives, the staff is very courteous and helpful.
Irina
dezembro de 2022
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